Privacy policy

The following privacy policy (hereinafter referred to as the "Policy") is established by“Tokio y tú” (hereinafter referred to as the "Company") with regard to how users' personal information is handled in the services offered on this website (hereinafter referred to as the "Service").

Article 1 (Personal Information)

According to the Personal Information Protection Law, "personal information" is information that can be used to specifically identify a living individual by name, date of birth, address, phone number, and other details that are included in the information, as well as information that can be used to specifically identify an individual from the information itself (personal identification information), such as appearance, fingerprint, voice print data, and health insurance policy holder number on the health insurance card.

 

Article 2 (Method of Collecting Personal Information)

When a user registers for usage, we may request for personal information including their name, date of birth, address, phone number, email address, bank account number, credit card number, and driver's license number. In addition, our business partners may utilize transaction records and payment information, including personal information of the user, between the user and our business partners (including information providers, advertisers, and advertisement distributors, etc.; hereinafter referred to as "Business Partners").

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which the Company collects and uses personal information are as follows.

1. To provide and operate Company services
2. To respond to user inquiries (including identity verification)
3. To send emails on new functions, updates, promotions, etc. for the services the customer is using and other services offered by the Company
4. For maintenance, critical announcements, etc., contact as needed
5. To detect users who have broken the terms of service or users who seek to use the service for unlawful or unfair reasons, and to reject their usage
6. To enable users to access, modify, or remove the information they have registered, as well as to view use status
7. To charge consumers for use costs while using paid services
8. Incidental uses related to the aforementioned uses

Article 4 (Change of Purpose of Use)

1. The Company will only alter the reason why personal information is used if it can be reasonably inferred that the new reason still relates to the original reason.
2. If the purpose of use changes, the Company will follow its established procedure for notifying users of the new purpose or making the announcement on the website.

Article 5（Personal Data Disclosure to Third Parties）

1. Except in the following circumstances, Company won't divulge user information to a third party without first getting their permission.
1. When it is necessary to protect a person's life, body or property and it is difficult to obtain the person's consent
2. Cases where obtaining agreement from the individual is challenging but is very critical for improving public health or fostering children's development
3. When gaining the agreement of the individual is likely to obstruct the execution of such affairs, cooperation with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government is required
4. When the Company has informed the Personal Information Protection Commission of the following events and they have been publicized or advertised beforehand
1. Provision to a third party is among the purposes of usage
2. Items of data provided to third parties
3. Methods or techniques for providing to third parties
4. Stop releasing personal information to third parties upon the person's request
5. How to respond to the person's request
2. The recipient of such information shall not be considering a third party in the following situations, despite what was said in the preceding sentence.
1. When a Company outsources all or some of the processing of personal data required to fulfil the use purpose
2. When a merger or other commercial event results in the disclosure of personal information
3. In situations where personal information is used jointly with a specific person, and this fact, the items of personal information jointly used, the scope of joint use, the purpose of use by the person using the information, and the name of the person responsible for managing the personal information are disclosed to or made readily available to the person in question

Article 6 (Disclosure of Personal Information)

1. The Company shall promptly provide the person with personal information upon their request. The information, however, may not be revealed in full or in part if any of the following circumstances apply as a result of the disclosure. If the decision is reach not to divulge the information, communication to that effect will be issued immediately. The release of personal data is subject to a 1,000 yen cost each instance.
1. If there is a threat to the person in question's life, body, property, or other rights or interests, or those of a third party
2. When there is a chance that the effective conduct of business will be significantly hampered
3. Other cases that would violate laws and regulations
2. In general, information other than personal information, such as history and characteristic information will not be shared, despite the rules of the preceding paragraph.

Article 7 (Correction and Deletion of Personal Information)

1. If the User's personal information held by the Company is incorrect, the User may request the Company to correct, add, or delete (hereinafter referred to as "corrections, etc.") the personal information in accordance with the procedures prescribed by the Company.
2. When receive a request from a User as described in the preceding paragraph and deem it necessary to respond to the request, Company will correct the relevant personal information immediately.
3. If the Company makes corrections, etc. based on the provisions of the preceding paragraph, or if it decides not to make corrections, etc., it will notify the user immediately.

 

Article 8 (Suspension of Use of Personal Information, etc.)

1. If a person requests that the Company discontinue using or delete (hereinafter referred to as "stop using, etc.") their personal information because it has been handled improperly or was obtained illegally, the relevant inquiry will be conducted right away.
2. Based on the findings of the inquiry described in the preceding paragraph, if it is decided that utilizing the personal information is required to respond to the request, we will do so immediately.
3. The Company will promptly notify the user if it decides to stop using, etc. based on the terms of the preceding paragraph or decides not to stop using, etc.
4. Notwithstanding the preceding two paragraphs, in cases where it is difficult to take alternative measures to protect the rights and interests of users due to the large cost of suspension of use or other difficulties in taking such measures, such alternative measures shall be taken.

Article 9 (Change of Privacy Policy)

1. Except when otherwise specified by law or this Policy, the contents of this Policy may be amended without providing the User with prior notice.
2. The updated Privacy Policy will go into effect when it is posted on the website, unless the Company specifies otherwise.

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